Can I use my points to redeem a fare for someone else?
Yes, you can exchange your points for a fare for someone else.
To do this on our website, all you have to do is check the option “Use your Multiplus Points” when choosing the origin and destination of the flight. You’ll then see a message asking if you are the passenger: respond “no” and choose the flights you want.
To confirm fare purchase, we will send a code to your registered cell phone number and you must enter this code before finishing the purchase process.
If you prefer, you can call our Contact Center to exchange your points for a fare for another person.