Can I travel with my pet on the airplane?

Yes, our pet transportation service allows your dog or cat to travel with you on most routes

In order to do this, your pet can’t travel while sedated, must be in good health, be docile and be at least 8 weeks old. In the United States, your pet must be at least 4 months old.

Your pet can travel with you in the Economy cabin or in the hold of the airplane, depending on its size and other considerations:

In the cabin:

Your pet must travel inside a carrier that, among other conditions, must:

  • Weigh a maximum of 7 kg / 15 lbs (pet + carrier). On domestic flights within Colombia, it can weigh a maximum of 10 kg / 22 lbs (pet + carrier).
  • Crates can measure a maximum of 36 cm long, 33 cm wide and 19 cm tall and carrier bags can measure a maximum of 36 cm long, 33 cm wide and 23 cm tall. 

In the hold: 

If your dog or cat exceeds the maximum size and weight allowed to travel in the cabin, it can travel in the hold of the airplane (check which breeds are not allowed in the hold). You must transport your pet inside a transportation crate that, among other conditions, meets the following requirements: 

  • Weigh a maximum of 45 kg / 99 lbs (pet + carrier) or a maximum of 32 kg / 70 lbs if you’re traveling to or from Europe, Oceania, Argentina or Aruba.
  • Measure a maximum of 113 lineal cm (length + width + height), with a maximum height of 115 cm.

How can you request this service? 

After you’ve made your reservation you can go to one of our sales offices, go to the airport or call our Contact Center. 

If you’re traveling with your pet on board, please notify us up to 24 hours before your flight departure time. If your pet is traveling in the hold, please notify us up to 48 hours before your flight. On routes within Brazil, request this service up to 2 months before your flight departure.

Remember that the service is subject to the availability of space on the airplane. 

Consider restrictions at your destination

Each country may have their own health restrictions regarding pets. We recommend you contact the health authority or consulate of the countries you are visiting to see if you can enter with your dog or cat. 

 

For more information about service prices, routes and documentation, visit the section “How to travel with your pet”.

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