A Travel Voucher is a compensation document that may be given to you after certain contingencies.
How can I redeem my Travel Voucher?
You can redeem your Travel Voucher for LATAM services or for money, whether via a bank transfer or in cash, depending on the regulations in your country.
How long is a Travel Voucher valid for?
Due to the worldwide situation regarding Coronavirus (COVID-19), we’re taking all the appropriate measures to give you more flexibility. Therefore, if your Travel Voucher was issued starting from March 18th, 2020, you’ll have until December 31st, 2021 to exchange that amount for only flights or services.
Check our informational page for more details.