What do I have to do to travel with my pet?

You must call our Contact Center after making your reservation, or up to 48 hours ahead of the departure of your flight to request the service.

Remember that the service is subject to space availability on the airplane, and that your pet must meet certain requirements depending upon whether they will travel in the cabin or in the airplane’s hold.

This is why we recommend that you check the details in the travel with your pet section before making your reservation.


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