What should I do if I cannot remember my member number?
You can recover your member number by searching for your user ID, by entering your ID document (RUT, DNI, etc.) or passport number. Then, we will send your member number to your registered e-mail.
Remember that every month the LATAM Pass or LATAM Fidelidade Enews will be sent to the e-mail that you registered with us, and your member number can be found there.