What do I do if my ID card, passport or visa has expired?

You must call our Contact Center and request an exception to the conditions of your fare to make a change to your flight or request a refund of your fare.

For this, you need the original document or copy of the expired document (including visa). There is no restriction on the document’s expiration date.

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    What do I do if my ID card, passport or visa has expired?

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Send link with the question:

What do I do if my ID card, passport or visa has expired?

Separate the mails with commas.