Is there a flexible fare policy for unplanned travel due to a family emergency?

Yes, we offer a special fare in the event you need to travel due to a family emergency.

The following instances are considered family emergencies:

· The death of a direct relative.

· Hospitalization of a direct relative in a life-threatening situation.

To purchase this fare, please call our Contact Center, where we will help you with the steps you will need to follow to get your ticket.

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