Do I need a redemption password, and how do I request/create a new one?
If you need a redemption password, access the website LATAM Pass, click on "Login" and enter your LATAM Pass/CPF Number and Login Password. Click on Passwords -> Request Redemption Password in the My account menu.
A link valid for 4 hours will be sent to your e-mail address to enable you to register a new password.
Your password must contain:
• The redemption password must contain:
• 5 non-sequential numeric digits;
• 4 identical numbers at most;
• It must be different from the last 3 passwords used.