At LATAM we are committed to our passengers, which is why we have increased the flexibility in our date change policy for flights and/or destinations.

Flights affected by COVID-19

If your flight up to May 31, 2020, was affected by cancellations, border closures or states of emergency due to the contingency of the coronavirus (COVID-19), you can go to Reschedule your flight, in order to change the date of your flight free of charge, to the same destination, to fly up until December 31, 2020.

Unaffected flights

If your flight was not canceled, but you nevertheless wish to change the date, you can check your options in “Options for unaffected flight“ and go to Ticket change.

Call us only if you’ll be flying within the next 48 hours

Due to the complex situation that we are all going through on a global scale, we remind you that we are receiving a high volume of calls to our Contact Center. In order to help our passengers, if you want to contact us to get assistance, please only do so if you are flying within the next 48 hours.

To find out more about the policies on flexibility and precautions that we have taken in response to the coronavirus outbreak, please go to our section with important information about COVID-19.