The use of face masks is mandatory in all LATAM flights. Each passenger is responsible to bring their own mask for personal use and wear it properly, fully covering their nose and mouth. The mandatory use of a face mask applies for all passengers, regardless of their vaccination status.
Authorized masks: traditional surgical mask, N95 and KN95 type (without valves), cloth mask with more than 1 protective layer.
Unauthorized masks: any face mask with valves, fabric handkerchiefs or bandanas, scarves or masks made of woven material (wool-yarn), plastic mouth guard.
Those masks or elements that do not appear in the list of masks authorized on LATAM flights are considered prohibited, without exceptions.
We ask our clients to use their mask correctly at all times and remove it only to ingest food and beverages for short periods of time.
We suggest following the manufacturer's recommendation regarding the time of use, remembering that a mask should be discarded and replaced if it becomes dirty, wet or deteriorated. Always bring extra masks for replacement, especially for long-duration flights.
LATAM standard: no customer may board the aircraft without a mask (except infants from 0 to 2 years old) or using it incorrectly. Those people who have a medical condition that makes it impossible to use it, must obtain a medical certification. There will be flexibilities for children aged 3 to 11 years, allowing resting the use for short periods of times, as long as the local authorities permits the mentioned flexibility.
Local regulation for flights from and to Brazil: in compliance with the local Authorities in Brazil, no passenger will be allowed to board the aircraft without a mask, except for children between 0 and 3 years of age. According to the Article 3°A, §7º of the Law n° 13.979/202, those passengers with medical condition that makes it impossible to wear a mask (passengers on the autism spectrum, passengers with sensitive or cognitive disabilities) must present a medical certification checking the health condition and must expressly mention the impossibility of using a mask.
Some countries have special rules about the type of masks allowed and additional elements. Check your origin and destination country to check these additional rules in our Interactive Map. It is the passenger responsibility to check the information and comply with both local authorities and LATAM policy.
Keep in mind: for flights from/to and inside Peru, the use of two (2) masks is mandatory and must be used at all times, including the airport terminals in Peru and throughout the passenger's trip.
Important: for domestic flights in Chile the reusable or fabric-made masks are not allowed. The only permitted ones are surgical, 3-layers or superior face masks models (KN95, N95).