Article nameCan the passenger board the plane without a mask?

No. As of May 11, 2020, the use of masks is mandatory on all our flights, both at the airport, and on board. This measure is intended to provide more security for our passengers and employees.

At the terminals, control will be done by the airport security area, which will prevent passengers from boarding without masks.

Ahead, there will be a second control at the entrance of the aircraft and an additional check on board.

It is important that we respect this preventive measure for the safety of everyone.

Exceptions

No passenger will be allowed on the plane without properly using a mask, except infants 0-2 years.

People with medical conditions that makes the use of a mask impossible, must process a medical certification

The use of masks will be made more flexible in the case of minors between the ages of 2-11 years.