Exceptional circumstances
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I had a problem on the website. How can I report it?
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What happens if my flight was cancelled?
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What happens if my flight was ahead of time?
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What happens if my flight was delayed?
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How can I find out if my flight isn’t delayed?
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What should I do if LATAM reschedules my flight?
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What should I do if a flight in my LATAM Travel package has been rescheduled?
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What is a Travel Voucher and how can I redeem it?
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What is a Travel Voucher payment via bank transfer?
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How can I see the status of my Travel Voucher after I have made the request?
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What are the statuses of a Travel Voucher?
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How do I know if the email I received is fraudulent?
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What are my rights as a passenger?
