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Help

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  1. Help Center
  2. LATAM Pass
  3. Account and password

Account and password

  • What is LATAM Pass?
  • How can I sign up to the LATAM Pass program?
  • How can I manage My account?
  • I forgot my login password, how do I request/create a new one?
  • How do I update my registration data?
  • What requirements do I need to meet to register in the LATAM Pass program?
  • Do I have to pay to sign up for LATAM Pass?
  • Why do I need two different passwords?
  • What should I do if I don’t receive a password recovery e-mail?
  • What should I do if I cannot remember my member number?
  • What happens if I only get my user ID/login and not my member number?
  • What’s changing with the joining of Multiplus and LATAM PASS?
  • What happens if I enter my security code and get a message that says it is incorrect?
  • What does the new LATAM and Delta alliance imply?
  • What does it means the end of the agreement with American Airlines?
  • What are the connotations of oneworld leaving with regard to my next trips?
  • What will happen to my benefits for being from oneworld alliance?
  • Which is the new LATAM terminal in JFK?
  • How can I close my LATAM Pass account?
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